Frequently asked questions
Why choose our company?
(1)More than 10 years' experience in garden crafts bussiness.
(2)Factory directly, Competive price.
(3)Well controlled quality, QC report for every single shipment.
(4)Professional design team, Welcome OEM designers and ideas.
How do you control the quality?
We have strict &effective QC system, We will do double inspection per order to make sure quality. The first QC check will be taken when 50%-60% of the production quantity is completed. The second inspection will be taken once production are 100% completed and 80% of packing are completed.QC will report for each shipment.
Do you also make customized design?
Yes, We have our own R&G DEPT.A professional team with rich experience in garden crafts designing and manufacturing. We need to charge for the OEM new mold. For the customer design, we keep exclusivity for the customers.
Are you sample free or need cost?
It depends on the products. For low value products(small deco),we will provide free sample and customer pay freight charge. For high value products(garden table, fountain, big decoration),we will charge for the samples.
How long can I get sample?
For normal products,it will cost 5-7 work days. For customize sample, it will cost around 10-15 days.
CONTACT US
Contact person: Cathy Zhang
Tel: 86-724-8604892
Phone/Wechat/Whatsapp:86-13723461394
Web:www.shellrare.com
Add: No.8 Gaoxin Road, High-tech Zone,Jingmen City, Hubei Province, China
At Water Feature Factory we take pride in our quality craftsmanship and competitive price. Each of our free standing floor water walls is hand crafted by masterful artists .
Your Inquiry Will be High Appreciated.
